At Alkademy (“we”, “our”, “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you access our website, mobile applications, and e-learning services (collectively, the “Services”).
By using Alkademy, you agree to the practices described in this Privacy Policy.
We may collect the following categories of information:
Information you provide during account creation or when using our Services, such as:
Full name
Email address
Phone number (optional)
Password
Billing or payment details
Profile photo (optional)
Automatically collected data about your interaction with our Services, including:
Device information (mobile, laptop, browser type)
IP address
Pages visited and time spent
Course progress and learning activities
Clickstream data and navigation patterns
Payments are processed by secure third-party providers (e.g., Stripe, Paystack, PayPal).
We do not store your full credit card or payment details.
We use cookies, pixels, and similar technologies to:
Improve website functionality
Remember your preferences
Track course progress
Personalize your learning experience
You may disable cookies through your browser, but certain features may not function properly.
We use your information to:
Create and manage your Alkademy account
Deliver courses, lessons, assessments, and certificates
Process payments and subscriptions
Monitor course performance and improve our content
Send notifications, updates, and promotional messages
Provide technical support and respond to inquiries
Enhance platform security and prevent fraud
Comply with legal obligations
We do not sell your information to third parties.
If you are located in the EU/EEA/UK, we process your data under the following lawful bases:
Contractual necessity: providing you with courses and services
Legitimate interests: platform improvement, fraud prevention
Consent: marketing emails, cookies
Legal obligation: record-keeping and compliance
We may share your data only with:
Trusted third parties that help us deliver services, such as:
Payment processors
Cloud hosting and storage providers
Email and communication services
Analytics tools
These providers are required to protect your information.
Limited information (e.g., your name, progress) may be shared with instructors when necessary for course delivery.
We may disclose data:
To comply with law or government requests
To enforce our Terms & Conditions
To protect the rights, property, or safety of Alkademy or its users
We use industry-standard security measures to protect your personal information, including:
Encryption and secure data transmission
Password hashing
Firewalls and intrusion detection
Regular security audits
However, no online system is 100% secure and we cannot guarantee absolute protection.
We retain personal information only as long as necessary for:
Providing services
Complying with legal requirements
Resolving disputes
Enforcing agreements
You may request deletion of your data at any time (see Section 9).
Depending on your location, you may have the right to:
Access the personal data we hold about you
Correct or update your information
Request deletion of your data
Withdraw consent (e.g., unsubscribe from emails)
Request a copy of your data (“data portability”)
Object to certain types of processing
To exercise any rights, contact us at [Insert Contact Email].
Alkademy does not knowingly collect information from children under 13 (or the minimum legal age in your region).
If we discover such data, we will delete it immediately.
Parents/guardians who believe their child has provided data may contact us for removal.
Your data may be transferred to servers outside your country, depending on our hosting provider.
We ensure all transfers comply with data protection laws and have appropriate safeguards in place.
Our platform may contain links to external websites.
We are not responsible for:
Their privacy practices
Their content
How they handle your data
We encourage you to review their privacy policies separately.
With your consent, we may send you:
Course updates
Promotional offers
Newsletters
You can opt-out at any time using the “unsubscribe” link or by contacting us.
We may update this Privacy Policy periodically.
Changes take effect once posted to our website.
Continued use of Alkademy indicates acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, please contact:
Email: support@alkademy.com
Website: www.alkademy.com
Company Name: Alkademy Learning Ltd
Address: No 16A Worlu-Ojie Close, Port Harcourt, Nigeria
